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e Challan Complaint – File Wrong Challan Dispute Online Easily

Have you received a wrong traffic challan? Or is your challan already paid but still showing as pending? Don’t worry — you can file an e challan complaint online and resolve these issues quickly through official channels. This guide will help you understand the process of raising challan disputes, common issues, and how to track complaint status.

What is an e Challan Complaint?

An e challan complaint is a formal dispute raised by a vehicle owner or driver when:

  • A traffic challan is issued wrongly
  • You’ve already paid the challan, but it still shows pending
  • Vehicle number is incorrect
  • You were not in the location where the challan was issued
  • The offense mentioned is inaccurate

The complaint helps authorities verify the issue and either cancel or correct the challan.

Common Issues for Filing e Challan Complaints

  • Challan issued to wrong vehicle
  • Duplicate challans for the same offense
  • Payment not updated in the system
  • Incorrect vehicle image in the challan
  • Wrong time, date, or location
  • Technical glitches on the portal

How to File an e Challan Complaint Online

There are several ways to file an e challan complaint depending on your state. Most complaints can be registered via:

1. Parivahan e-Challan Portal

While Parivahan does not have a direct complaint form, you can:

  • Take a screenshot of the challan details
  • Write a formal email with evidence
  • Send it to the designated regional RTO or traffic authority

2. State Traffic Police Portals

Many states offer direct online grievance systems:

Example – Delhi Traffic Police

Example – Delhi Traffic Police

3. Email to Traffic Department

You can also email your e challan complaint to the traffic police of your city/state. Mention:

  • Challan Number
  • Vehicle Number
  • Details of the error
  • Attach payment proof or photos as needed

Sample Email Format:

Subject: Complaint Regarding Wrong Traffic e-Challan – [Challan Number]

Respected Sir/Madam,

I have received an e-challan (Challan No: XXXXXXX) dated DD/MM/YYYY against my vehicle [MH01AB1234]. However, this appears to be incorrect because [brief explanation]. Kindly review and take necessary action.

Attached: Screenshot of Challan, Payment Receipt, Vehicle Documents

Thank you,
[Your Name]
[Contact Number]

Documents Required for e Challan Complaint

  • Screenshot of the challan
  • Proof of payment (if paid)
  • Vehicle registration copy
  • Driving license copy
  • Photos or CCTV proof (if applicable)

How to Track e Challan Complaint Status

Once submitted, you can track complaint resolution via:

  • Complaint reference number (if provided)
  • State traffic website grievance tracking
  • Follow-up via email or phone with traffic control office

State-Wise Traffic Complaint Helplines (Examples)

  • Delhi: traffic@delhipolice.gov.in
  • Maharashtra: helpdesk@mahatrafficechallan.gov.in
  • UP: policecomplaint.up@nic.in
  • Karnataka: trafficbcp@ksp.gov.in

(Always check your local RTO or traffic department website for updated contacts.)

Tips to Avoid e Challan Issues

  • Always park legally and follow traffic signals
  • Keep vehicle documents updated
  • Check challan status regularly on Parivahan e-Challan Portal
  • Save payment receipts digitally

FAQs – e Challan Complaint

Can I dispute a wrong challan?
Yes. If you believe a challan is incorrect, you can raise a complaint with the traffic department or via the state portal.
How long does it take to resolve an e challan complaint?
Resolution time varies by state, but it typically takes 5–15 working days.
What if I don't receive any response?
Follow up via email or call the local traffic control room with your complaint reference.
Can I file a complaint if my challan is paid but still pending?
Yes, submit proof of payment and request an update or cancellation.

Conclusion

Raising an e challan complaint is a straightforward process when you know where and how to do it. Whether it's an incorrect traffic fine, an already paid challan not updated, or any other dispute, state authorities and online portals are there to assist. Be proactive, submit your complaint with proper documents, and track the status for resolution.